Job Description:

The Greystone Inn - Lake Toxaway, North Carolina

Are you passionate about delivering exceptional dining experiences? The Greystone Inn, a charming getaway nestled in the heart of Lake Toxaway, NC, is seeking an experienced and dynamic Food & Beverage Manager to lead our restaurant team. Join us in creating memorable culinary experiences for our guests in an idyllic mountain setting!

Why Join Us?

The Greystone Inn combines luxury and charm, offering an unforgettable experience to our guests. As Restaurant Manager, you’ll oversee the seamless operation of our restaurant, ensuring exceptional dining experiences that exceed expectations.

Key Responsibilities

• Leadership & Management: Oversee daily restaurant operations, lead and mentor a diverse team, and cultivate a positive work environment.
• Customer Experience: Ensure the highest level of guest satisfaction by maintaining exceptional service standards and addressing customer feedback promptly.
• Operational Excellence: Manage scheduling, inventory, and vendor relationships, ensuring efficiency and cost control while maintaining quality.
• Strategic Planning: Develop and implement innovative service initiatives and menus in collaboration with the culinary team, aligned with our brand’s vision.
• Compliance: Ensure adherence to health, safety, and sanitation standards, along with all regulatory requirements.

• * Preserve excellent levels of internal and external customer service
• * Identify customers needs and respond proactively to all of their concerns

Experience and Skills:

Qualifications:

• * A strong background in wine and expertise in wine menu development
  * Proficiency in cocktail development and bar management
  * Expertise in sourcing high-quality beverages, managing supplier relationships, and negotiating prices
  * Ability to train and mentor staff in beverage knowledge, service techniques, and compliance
  * Commitment to staying updated on industry trends and enhancing personal beverage knowledge
  * Ability to spot and resolve problems efficiently
  * Mastery in delegating multiple tasks
  * Communication and leadership skills
  * Up to date with food and beverages trends and best practices
  * Ability to manage personnel and meet financial targets
  * Guest-oriented and service-minded