Job Description:

Nestled at the base of Attitash Mountain in the heart of the White Mountains, the Grand Summit Hotel at Attitash offers the perfect balance of adventure and relaxation. As the only ski-in/ski-out hotel in the area, we pride ourselves on delivering memorable guest experiences all year long from winter sports and fall foliage to summer hiking and family getaways. We’re looking for a dynamic and driven General Manager to lead our team and oversee day-to-day operations with a hands-on approach.

Position Summary:

The General Manager is responsible for the overall success of the Grand Summit Hotel, ensuring high standards of guest service, operational efficiency, staff development, and financial performance. This role demands a leader who is both strategic and operationally savvy, with the ability to inspire the team and enhance the hotel's reputation as a premier mountain resort destination.

Experience and Skills:

Key Responsibilities:

• Lead all hotel operations including Rooms, Housekeeping, Food & Beverage, Engineering, and Sales

• Ensure guest satisfaction through hands-on management and high visibility throughout the property

• Drive revenue and manage expenses to achieve profitability targets

• Oversee recruitment, training, and performance management of department leaders and staff

• Maintain compliance with company policies and local/state/federal regulations

• Foster a positive work environment with strong employee engagement and team spirit

• Collaborate with ownership and corporate leadership on strategic goals, reporting, and budgeting

• Represent the hotel within the local community and tourism industry to promote brand awareness

Qualifications:

• Minimum 5 years of experience as a General Manager or Assistant General Manager in a full-service hotel or resort

• Proven leadership in team development, service delivery, and financial management

• Background in resort or mountain hospitality strongly preferred

• Excellent interpersonal, communication, and problem-solving skills

• Strong operational and financial acumen

• Bachelor’s degree in Hospitality Management or related field preferred