Career Opportunities

Food & Beverage Director

    • Job Tracking ID: 512450-899284
    • Job Location: Bartlett, NH
    • Date Updated: June 19, 2025
    • Years of Experience: Not Applicable
    • Starting Date: ASAP
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Job Description:

Job Summary:

  • Responsible for the entire front of the house food & beverage department operations that include; restaurant, bar, room service, and banquets.
  • Create and maintain relationships with clients and guests in our restaurant, bar, room service and banquet areas, with a strong passion to elevate one’s dining experience. Act as a liaison between the F&B team and the guests to provide a truly wonderful and memorable experience.
  • Creating and maintaining an exceptional guest experience while motivating and training our staff that offers a 'Delight and Surprise' atmosphere. Leads the team to ensure outstanding internal and external customer service standards.
  • Assists F&B Managers with entire Employment Process to include; creative recruitment, interviews, references, hiring, training & development of staff.
  • Manage positive Employee Relations Standards and enforce all SOP’s that include; effective communication venues, coaching, counseling, evaluating, hiring & training of staff.
  • Manage the budgets, scheduling, forecasting, inventory, expenses, promotions and systems and controls for all F&B departments.
  • Creates a fun, energetic and team oriented working environment for entire staff.
  • Manages all; health, sanitation, safety and security, laws, policies and procedures in all F&B departments/hotel.
  • Develop, maintain and administer F&B sales and marketing strategies i.e.; menus, advertisements, entertainment, food & beverage promotions, signs, incentives, flyers, e-blasts, etc.
  • Maintain all Point of Sale (POS) systems to include; updating pricing, making adjustments, enter specials, maintain counts, use of time clock system, etc.

Experience and Skills:

Required Experience:

  • 3-5 years of recent Restaurant Management Operations experience.
  • Hotel F&B background with some knowledge of culinary and banquets
  • Be willing to become the 'face' of the Restaurant with our guests as well as in the local community
  • Experience designing creative bar menus
  • Proven ability to drive sales and motivate teams
  • Able to expedite, greet and host guests, and act as a server as needed
  • Ability to focus on cost management, capable of working with finely tuned existing F&B control models (Excel), including efficient labor cost management, inventory management, forecasting, and review of revenue.
  • MS Office Suite and instinctive computer skills
  • Proven ability to control costs pursuant to the annual operating budget.
  • Must have excellent verbal and written communication skills.
  • Proven training, communication, leadership and financial management skills
  • Ability to multitask, adapt to change, think quickly and prioritize effectively in a fast paced and demanding environment while maintaining calmness, composure, and hospitality
  • Must have flexibility with schedule to include evenings and weekend.
  • Ability to furnish appropriate state mandated certifications (TIPS, ServSafe, CPR, Allergy Awareness, etc.)

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Hay Creek Hotels ensures all candidates are able to apply for employment. If you require a reasonable accommodation or assistance in completing an online application, please contact the local Human Resource office at the hotel in which you are applying.