Job Description:
The Brookmere Hotel and Regent Restaurant & Bar, which opened in
November 2024, is seeking a passionate, organized, and results-driven
Sales Manager to join our growing team.
Managed by Hay Creek Hotels, the Brookmere is a landmark hospitality
development in Saratoga Springs, NY. Located just one mile from the
iconic Saratoga Racetrack and adjacent to the Saratoga National Golf
Course, this reimagined 10-acre property—formerly Longfellows
Hotel—features 88 refined guestrooms, a full-service restaurant and
bar with a seasonal outdoor porch, a tranquil spa, and 6,000 square
feet of flexible meeting and event space. With private access to Lake
Lonely, this upper-upscale destination sets a new standard for
boutique hospitality in the region.
Essential Functions
* Solicit hotel room, local negotiated rate, and
banquet/catering business by proactively calling on past and
prospective clients.
* Act as a brand ambassador of The Brookmere
Hotel and Hay Creek Hotels.
* Develop strong relationships with
local business leaders, community officials, and organizations to
ensure consistent exposure for the hotel.
* Demonstrate tact,
discretion, and professionalism when booking events, ensuring
alignment with the standards and image of The Brookmere Hotel.
*
Use emotional intelligence to identify client needs and tailor
proposals to deliver personalized experiences.
* Manage all
details of booked events including party size, menus, event flow, and
logistics; prepare detailed Banquet Event Orders (BEOs) and partner
with operations to ensure seamless execution.
* Create and
execute special events, sales blitzes, and attend trade shows to
showcase the hotel to new markets and drive revenue.
* Actively
participate in revenue management calls and collaborate on pricing
strategies to optimize business mix.
* Monitor and analyze market
trends, weekly/monthly reports, and sales forecasts to ensure revenue
goals are achieved or exceeded.
* Maintain accurate records and
documentation in TripleSeat per brand and corporate standards.
*
Build long-term client relationships that foster repeat business and
positive word-of-mouth.
* Ensure timely follow-up on all tasks,
inquiries, proposals, and client communications.
* Uphold pricing
integrity while maximizing revenue opportunities during
negotiations.
* Lead targeted marketing efforts to upsell hotel
services, amenities, and experiences.
* Contribute to the
development and execution of creative sales strategies and promotional
campaigns.
* Partner with the Executive Chef and F&B Director
to design customized menus and packages that align with client
preferences and hotel positioning.
* Serve as the primary point
of contact for clients during the planning and execution stages of
events; step in as Banquet Captain when necessary.
* Organize and
oversee on-site and off-site catering functions as required.
*
Prepare proposals, seating layouts, contracts, and all client-facing
materials in a timely and professional manner.
* Ensure deposits
and payments are collected according to contract terms.
*
Maintain strong communication with operations managers and supervisors
to guarantee flawless execution of all scheduled functions.
*
Attend BEO meetings weekly and participate in team meetings,
trainings, and strategy sessions.
* Support the development of
marketing collateral including brochures, social media campaigns, and
digital advertising to promote hotel offerings.
* Consistently
seek new business opportunities across primary, secondary, and
emerging markets.
* Exhibit flexibility by assisting other
departments as needed to maintain a culture of guest-first
hospitality.
* Uphold and enforce all Hay Creek Hotels SOPs,
policies, and procedures.
