Job Description:
Epoch Restaurant & Bar at The Exeter Inn is
hiring a Restaurant Supervisor
**Please submit a short cover letter with your application
outlining why you would like the position, your relevant
experience, and a brief explanation of any recent career pivots
and/or employment gaps**
$29/hr
This is a 30hr/wk position that would offer major medical
benefits (health/dental/vision insurance)
Why The Exeter Inn?
-
Historic Charm Meets Modern Comfort: Nestled in a
historic town, the Exeter Inn blends classic New England elegance
with contemporary amenities to deliver unforgettable guest experiences.
-
Prime Location: Located in picturesque Exeter, NH,
home to Phillips Exeter Academy and rich in Revolutionary War
history, the town offers a vibrant mix of culture, dining, shopping,
and outdoor activities.
-
Proximity to the Seacoast: Just a short drive from
New Hampshire's stunning coastline, including Hampton Beach and Rye,
and only an hour from Boston.
-
Benefits: Competitive and comprehensive benefits package.
A distinctive element exclusive to Hay Creek Management’s approach to
guest service is its "Host Philosophy,"
which encourages each associate to develop the skills necessary to
offer competent hospitality service outside the realm of their primary
job responsibilities.
The ability of our Host Associates to proficiently multi-task
provides guests at Hay Creek properties a secure, comfortable
confidence that their service expectations will be exceeded.
The Restaurant Supervisor would report to the Hotel GM, shifts for
this position are Wed 3p-10, Fri & Sat 3p-11p, Sun 8a-1p
and 3-4hrs of admin work on Tuesdays or Wednesdays
Job Duties Include (but are not limited to):
- Lead F&B staff by acting as a liaison to the kitchen and
front of house operations. Lead expo regularly.
- Visit tables regularly, ensuring guest satisfaction and building
connections with local guests.
- When on duty and when MOD/GM is not present, lead by example with
positivity and motivation. Push staff to be their best and ensure
adherence to F&B standards.
- Discuss specials daily with chef, update white board
- Assist in point of sale system issues and problem solving.
Maintain counts, 86’s, etc.
- Consistently check in with GM on a regular basis to ensure a high
level of communication.
- Responsible for practicing and training for proper timing of food courses.
- Train employees to keep up with company standards and new changes.
- Assist GM with scheduling, filling in shifts, etc. when requested.
- Place liquor orders and assist with inventory
- Coordinate workflow to ensure a smooth-running operation.
- Monitor employee’s performance and issues, address discipline when
necessary, act as witness to coaching and counselling sessions as
needed. Ensure GM is updated with all associate relations and
performance issues.
- Assist team members as needed to promote a positive teamwork environment.
