Job Description:
** WEEKLY PAY **
HOTEL HARTNESS is seeking an experienced HR
Professional to join their Executive team. The ideal candidate
would possess extensive experience in human resources and
recruiting with a focus in hospitality, luxury service and accounting.
Position: Human Resource/Accounting Manager
Reports
to: General Manager/Corporate HR Director
& Corporate Controller
Purpose: Coordinate hotel and
restaurant areas of Accounting, Employee Relations, Labor Law
compliance and Payroll, Recruitment, Onboarding and Training
efforts, Benefits Admin and Safety compliance.
A distinctive element exclusive to Hay Creek Management’s
approach to guest service is its “Host Philosophy,”
which encourages each associate to develop the skills necessary to
offer competent hospitality service outside the realm of their
primary job responsibilities.
The ability of our Host Associates to proficiently multi-task
provides guests at Hay Creek properties a secure, comfortable
confidence that their service expectations will be exceeded.
Essential Functions:
Payroll Administration;
¨ Administer weekly payroll processing start to finish,
ensuring all time adjustments are completed with signatures, monitor
time cards for DOL compliance, syncing labor hours from time clock
to payroll processing, audit final processing reports, and
submitting with proper approvals.
¨ Review Pre-Process Payroll Register thoroughly for
ensured payroll accuracy.
¨ Lead maintenance of time clock system (POS) including
entry of new hires, additional job codes, removal of terminations
and upkeep of all pay rates.
¨ Work closely with F&B Manager to audit the posting
and payment of weekly tips payable via payroll.
¨ Ensure proper, confidential storage and security of
payroll files per State Law.
¨ Work closely with Payroll Systems account manager to
ensure successful delivery and processing of payroll.
¨ Maintain confidentiality with all payroll files/information.
¨ Responsible for all deduction collections including
garnishments, levy’s, insurance contributions, rental agreements,
reimbursements, etc.
¨ Process manual checks as necessary.
¨ Handles incoming paperwork as it relates to active and
terminated employees including unemployment claims, child support,
wage verification, etc.
¨ Assist HCH Corporate team and provide any/all requested
payroll-related information and reports.
Benefit Administration;
¨ Educate all insurance benefit eligible employees on
insurance options in a timely manner after hire. Assist employees in
determining their best options and connecting with resources to aid
in enrollment choices.
¨ Administration of all insurance benefits including
enrollment, termination, and changes in all benefit portals.
¨ Reconcile, code, and enter all insurance provider
invoices monthly. Work closely with carriers and accounting team to
rectify discrepancies.
¨ Manager PTO within Payroll portal. Perform regular audits
of accruals. Ensure all employees reflect accurate PTO probationary
periods and PTO balances.
¨ Promote and communicate effectively all additional
benefit and employee perk promotional materials such as industry
discounts, employee meals, paid time off benefits, HCH discounts, etc.
Recruitment;
¨ Work closely with GM to ensure each department has the
personnel, guidance, and support necessary to achieve their customer
service and business objectives.
¨ Assist in the recruitment and selection process for the
property to include the administration of; Advertisements, internal
Open Position List, regular maintenance of Applicant Log, screening
of applicants though phone and in-person interviews, conducting
reference checks, and administering background checks.
¨ Follow up daily with department managers to ensure
candidate experience is positive and pre-employment process is timely.
¨ Use pro-active recruitment tactics such as flyers,
recruitment business cards, attending or hosting career fairs,
connecting with local schools and universities, is involved in the
market human resource association (if applicable) & promoting
workplace positions on social media.
Onboarding & Training;
¨ Responsible for retaining control of all New Hire
onboarding documents and procedures. Ensure all employees have
proper documents signed and appropriate identification prior to any
work being performed. Work closely with department managers to
approve first dates of work.
¨ Independent responsibility of all I-9 Form completion and
ID review/collection in a timely manner.
¨ Coordinate and independently lead New Hire Orientation
sessions to acclimate new employees. Review safety training,
handbook and policies, provide tour, and review educational/cultural
power point.
¨ Ensure department managers have a training schedule for
new hires and ABC training packets are distributed, utilized, and
collected for employee file upon completion. Track completion and
follow up.
¨ Lead additional training sessions such as professional
development for managers and supervisors, safety, and
anti-harassment training. Track training completion and retain all
certifications in employee file.
Employee Relations;
¨ Manage the proper administration and keep detailed
files/records for all associate, reviews, merit increases,
counseling/disciplinary documents, insurance, PTO, OSHA log,
insurance claims, wage verification, Child Support &
Unemployment notices/requests.
¨ Facilitate, in conjunction with Department Managers, open
employee communications to discern grievances and to respond to
those grievances in all appropriate manners, including redressing
those meriting correction.
¨ Witness employee counseling and terminations when
requested by GM and/or Department Manager.
¨ Ensure employee discipline is issued consistently, fairly
and within an appropriate time period. Adhere to HCH “Associate
Promise” promoting an open dialogue with employee performance and communication.
¨ Work closely with department managers on issuance and
collection of all lockers, equipment, uniforms, banks, and keys.
¨ Supports the leadership team on colleague initiatives to
promote a positive work environment which includes open
communication and activities which promote teamwork.
¨ Ensures department leadership is holding monthly
departmental meetings.
¨ Supports General Manager with organizing property
initiatives promoting colleague wellness.
¨ Offers an unbiased and balanced approach to potential
colleague conflicts with the ultimate goal of positive resolutions.
¨ Assist in proper coaching and counseling techniques to
assist leadership with proper procedures.
¨ Exhibits an engaging demeanor and is visible across all
areas of the property.
¨ Knowledgeable on state and local labor laws and practices
with a basic understanding of legal liabilities.
¨ Strictly follow Termination SOP with PAF, final PRF, and
issuance of final pay check. Ensure company property is returned.
Use termination checklist as needed.
¨ Work closely with Dept. Managers to ensure
attendance/tardiness tracking is in place and maintained fairly.
¨ Promote, organize, and lead all-staff events including
Quarterly All-staff Meetings, Annual Staff Appreciation Party, and
Delight & Surprise moments. Create flyers, promote, acquire
D&S prizes to be distributed, arrange food and beverage, etc. to
provide a positive, engaging meeting/party for staff.
¨ Keep attractive and informative bulletin boards and
update quarterly at minimum.
¨ Own the Delight Dollar employee recognition program.
Strive to ensure quarterly prize incentives are diverse and
employees and managers are engaged in the program.
¨ Recommend other employee recognition and cultural
programs as needed.
Safety;
¨ Understand and practice all HCH safety and security
procedures, including Emergency Evacuation Procedures, Accident
Reporting, Right to Know Law, Written Information Security Program,
Bloodborne Pathogen Procedures, Anti-Harassment Policy, and Violence
in the Workplace Policy.
¨ Report all associate accidents to WC provider. Act as
liaison for all injuries reported, following up with associates to
determine medical attention, work restrictions, lost time, etc. File
all reports securely. Monitor “open” WC claims to ensure minimizing
cost to the employer. Maintain the OSHA 300 Log and post annually.
¨ Report all guest incidents to liability provider. Ensure
GM follows up with guest to collect information on medical
attention. Work collaboratively to rectify guest safety concerns.
¨ Work closely with the Corporate HRD to assist in the
administration of leave of absences prompted by WC.
¨ Co-chair Safety Committee with Head Engineer. Schedule
and conduct quarterly Safety Meetings, collect department safety
checklists, take and post minutes internally. Follow up on all
safety action items.
¨ Work with GM and Head Engineer to satisfy first aid kit
par levels.
¨ Implement training for Anti-Harassment, WISP, Bloodborne
Pathogens, Illness Reporting, Safety Initiative, Right to Know &
Understand Law, Anti-Violence, Alice, Human Trafficking recognition,
and other state safety requirements.
¨ Ensure all OSHA Regulations are followed including SDS
binders, all chemicals are labeled, and associates are trained by
their managers in workplace chemical safety and accident prevention.
General Administration & Other;
¨ Stay abreast of all Federal and local State laws. Keep
management advised of changes which affect associates and hotel operations.
¨ Adherence to all retention laws as it relates to
Payroll/Human Resource documents.
¨ Manage and retain all confidential files of; personnel,
I-9, reference/interview sheets, payroll, workers compensation, and
medical files for all active and non-active associates. Ensure
associate personnel files are accurate and updated.
¨ Maintains the highest level of confidentiality relating
to all information (written and verbal) within the Human Resources Department.
¨ Work closely with General Manager and/or Corporate
Controller and HR Director on additional assignments or projects as delegated.
¨ Address each and every guest using the S.E.A.C. method,
with a smile, eye contact, acknowledge their presence in a timely
manner with appropriate greeting, and kindly close.
¨ Attend all scheduled meetings and training sessions.
¨ Comply with all Hotel and HCH time and attendance policies.
¨ Comply with and enforce all Hotel and HCH uniform, dress
code, and appearance standards.
Working Environment:
¨ Hotel property with approximately 73 guest rooms.
¨ Work will primarily take place in a office environment.
¨ Group and solo work.
¨ Practice and observe all safety procedures.
¨ Interior of hotel, in all areas with exposure to extreme temperatures.
¨ Exterior of hotel with exposure to weather conditions.
¨ Exposure to various hazardous chemicals.
No Job Description for a position can possibly include all
duties which may be requested by guests or required by the hotel.
The objective of all positions is to effectively provide the
services personally, or to immediately refer requests to the
appropriate department manager. The items listed above are a
summary of the major responsibilities of the position that must be
met by an employee to successfully perform the essential functions
of the position. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
