Job Description:

The Exeter Inn is looking for a motivated & outgoing Banquet & Events Coordinator to join our team!

$29/hr, 30hrs a week minimum

Weekly pay

Medical/Dental/Vision insurance

Why The Exeter Inn?

• Historic Charm Meets Modern Comfort: Nestled in a historic town, the Exeter Inn blends classic New England elegance with contemporary amenities to deliver unforgettable guest experiences.
• Prime Location: Located in picturesque Exeter, NH, home to Phillips Exeter Academy and rich in Revolutionary War history, the town offers a vibrant mix of culture, dining, shopping, and outdoor activities.
• Proximity to the Seacoast: Just a short drive from New Hampshire's stunning coastline, including Hampton Beach and Rye, and only an hour from Boston.
• Benefits: Competitive and comprehensive benefits package.

A distinctive element exclusive to Hay Creek Management’s approach to guest service is its "Host Philosophy," which encourages each associate to develop the skills necessary to offer competent hospitality service outside the realm of their primary job responsibilities.

The ability of our Host Associates to proficiently multi-task provides guests at Hay Creek properties a secure, comfortable confidence that their service expectations will be exceeded.

Job Description:

• Serve as the day-of coordinator for all weddings & events hosted at The Exeter Inn, ensuring all events run smoothly and according to the client’s timeline and vision.
• Conduct pre-event meetings or walkthroughs with Sales Team and couples and/or event clients as needed.
• Work with Sales and F&B to confirm final details, timelines, and special requests before each wedding or event.
• Collaborate with Sales on BEO updates, ensuring accuracy in every detail.
• Coordinate with external vendors (florists, photographers, musicians, etc.) on day-of logistics and setup.
• Act as primary point of contact for wedding clients on the event day, ensuring satisfaction and quick resolution of issues.
• Anticipate client & guests needs and ensure a smooth flow of service during events
• Provide post-event feedback to Sales and F&B teams for future improvement and client follow-up.

Experience and Skills:

Required Skills & Experience:

• Event coordination - wedding experience is a must
• Strong client communication skills
• Proven leadership skills
• Detail-oriented in both planning & execution
• Ability to on-you-feet problem solve while maintaining professionalism
• Experience with managing a team during a live event
• Punctuality & reliability
• Must be ok with working nights/weekends/holidays and understanding the schedules may change last minute
• Must be comfortable with Microsoft Office products

Nice-To-Haves:

• Proven experience upselling/budget & revenue awareness
• Knowledge of wedding traditions, etiquette & flow
• Wedding planning experience
• Experience with Aloha POS systems, OpenTable & Tripleseat booking platforms
• Hotel venue experience