Job Description:

Hybrid Outside Sales Manager

The Greystone Inn, a charming getaway nestled in the heart of Lake Toxaway, NC, is actively searching for a personable, articulate, customer-focused and results-driven Hybrid Outside Sales Manager to lead all sales, group, and catering efforts for our boutique hotel.

The Greystone Inn, managed by Hay Creek Hotels, is a historic lakeside resort located in the scenic Blue Ridge Mountains of North Carolina. Known for its exceptional hospitality, natural beauty, and personalized guest service, the inn offers a unique work environment where you will gain valuable hospitality experience while enjoying the outdoors and the charm of a small mountain community.

Key Responsibilities:

Sales & Revenue Strategy

• Develop and execute comprehensive sales strategies to drive group, and catering revenue while maintaining brand standards and service excellence.
• Achieve and exceed budgeted room, catering, and total revenue goals.
• Collaborate with the GM and revenue management on forecasting, pace, and strategy.

Group, Catering & Events

• Lead all group and catering sales efforts, including weddings, social events, corporate meetings, and buyouts.
• Oversee proposal development, contract negotiation, group resumes, BEO's, and event conversion.
• Partner closely with Operations and Culinary teams to ensure seamless execution and guest satisfaction.
• Coordinate and lead site visits with potential clients.
• Establishes strong relationships with the surrounding community and clientele through regular calls, visits, emails, etc. Screen all calls and inquiries of the sales office.
• Timely responds to guest feedback and communicates feedback with other department managers as necessary.

Experience and Skills:

Qualifications & Experience

• Minimum 3-5 years of sales experience in hotels, preferably boutique or lifestyle properties.
• Must live within 60 minutes of the property.
• Proven success driving group, catering, and total revenue.
• The ideal candidate is both strategic and hands-on, with a strong background in relationship-based selling, creative market positioning, and collaborative leadership.
• Strong negotiation, presentation, and interpersonal skills.
• Experience working closely with revenue management and operations teams.
• Highly organized, detail-oriented, and able to thrive in a fast-paced environment.
• Flexible schedule, including evenings and weekends as business demands.