Job Description:
Catering Sales & Events Manager
The Greystone Inn, a historic luxury property on Lake Toxaway, is
seeking an experienced Catering Sales & Events
Manager to join our leadership team. This role is ideal for a
polished, detail?driven hospitality professional who thrives in a
boutique environment, excels at client service, and understands the
unique demands of weddings, social events, and small?group meetings.
As the primary point of contact for planners and clients following
turnover, you will guide each event from planning through execution,
ensuring flawless service, strong communication, and exceptional guest
experiences. You will also play a key role in driving venue sales,
optimizing event space usage, and elevating Greystone’s reputation as
one of Western North Carolina’s premier lakefront event destinations.
Job Summary:
Event Planning & Execution
- Manage weddings, wedding?related events, social events, and
meetings from planning through post?event follow?up.
- Serve as the on?property liaison for planners and clients,
ensuring seamless communication and service.
- Prepare all event documentation including BEOs, resumes, agendas,
timelines, and planning forms.
- Host Planning Meetings, Site Inspections, and BEO Reviews with
clients and internal teams (TripleSeat).
- Oversee group room blocks, cutoff dates, attrition, and special
requests per contract.
- Ensure all events comply with fire codes, liquor laws, and
property policies.
Sales & Revenue Development
- Achieve sales targets by sourcing new business and nurturing
existing relationships.
- Identify opportunities to up?sell enhancements, services, and
venue offerings to maximize revenue.
- Monitor market trends, competitor activity, and industry developments.
- Collaborate with the General Manager on ongoing marketing
strategies and venue promotion.
Operational Coordination
- Communicate event specifications clearly to all departments to
ensure flawless execution.
- Support operations teams during event days as needed.
- Manage third?party vendor logistics, including Certificates of
Insurance and compliance documentation.
- Maintain accurate data entry and reporting within property systems.
- Ensure optimal use of event spaces to maximize commercial value
and guest experience.
Leadership & Collaboration
- Foster a positive, professional, and solutions?focused environment
for clients and staff.
- Encourage team input to improve processes, elevate client
satisfaction, and strengthen operations.
- Represent The Greystone Inn with professionalism, hospitality, and
brand?aligned service standards.
