Career Opportunities

Bellman/Guest Service

    • Job Tracking ID: 512450-788598
    • Job Location: Peekskill, NY
    • Job Level: Any
    • Level of Education: Any
    • Date Updated: September 04, 2021
    • Years of Experience: Not Applicable
    • Starting Date: ASAP
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Job Description:

Greet guests as they arrive at and depart from the property; and assist them with all of their needs. Transport guest luggage to/from guest rooms in a courteous, timely, and professional manner as well as the efficient operation of the hotel front door entrance lobby areas. Escort guests to rooms and inform guests of all hotel services and features. Responsible for attending to immediate needs of each guest upon arrival and throughout their stay for all related services, etc. Thorough knowledge of all hotel services and amenities, and maintain a consistently positive attitude, knowledge of all rooms, features and services are traits, which our Bell Attendants are required to have.

Essential Duties and Responsibilities

* Always treat guests with courtesy and respect in a variety of situations.

* Uphold and comply with the company standards at all times

* Welcome guests with luxury greeting, refer to guests by surname

* Front Drive of Hotel

* Meet and Greet all guests

* Open Car Door offer assistance

* Hold Hotel Door Open for all Patrons

* Keep Rain Mats Clean of Debris

* Keep Bell Cards Clean of Debris

* Have Umbrella on hand when raining

* Transport guest luggage from the point of arrival at the hotel to their assigned room, from current room to re-assigned room for room changes, and from their room to the point of departure from the hotel.

* Retrieve luggage from guest room for guest already checked out.

* Identify and explain hotel facilities and features to guests while escorting them to their room.

* Identify fire exit closest to guest's room and explain safety features of assigned room.

* Demonstrate use of room key to guests and place luggage inside room.

* Assist guests with unloading/loading of vehicles, guest requests and services, flowers, etc.

Experience and Skills:

Hospitality preferred but not necessary.

Hay Creek Hotels ensures all candidates are able to apply for employment. If you require a reasonable accommodation or assistance in completing an online application, please contact the local Human Resource office at the hotel in which you are applying.