Job Description:

Apropos Restaurant at The Abbey Inn & Spa is actively searching for an energetic, customer-focused, and highly motivated Food and Beverage Manager to join our team of professionals.

Located on a scenic bluff overlooking the Hudson River, the 42 guest room Abbey Inn & Spa has been  transformed into a world class destination hotel. The circa 1903 restored convent features Apropos Farm to Table restaurant and bar, a luxury health spa, a fully restored original Chapel, Cathedral events hall and outdoor event space, and a demonstration kitchen and wine cellar, all on 60 acres of manicured walking trails along the beautiful Hudson River.

The Abbey Inn & Spa and Apropos Restaurant are managed by Hay Creek Hotels. Follow @HayCreekHotels on Linkedin for more great career opportunities! 

Job Summary:

• ·       Responsible for the entire front of the house food & beverage department operations that include; restaurant, bar, room service, and banquets.
• ·       Create and maintain relationships with clients and guests in our restaurant, bar, room service and banquet areas, with a strong passion to elevate one’s dining experience. Act as a liaison between the F&B team and the guests to provide a truly wonderful and memorable experience.
• ·       Creating and maintaining an exceptional guest experience while motivating and training our staff that offers a 'Delight and Surprise' atmosphere. Leads the team to ensure outstanding internal and external customer service standards.
• ·       Assists F&B Managers with entire Employment Process to include; creative recruitment, interviews, references, hiring, training & development of staff.
• ·       Manage positive Employee Relations Standards and enforce all SOP’s that include; effective communication venues, coaching, counseling, evaluating, hiring & training of staff.
• ·       Manage the budgets, scheduling, forecasting, inventory, expenses, promotions and systems and controls for all F&B departments.
• ·       Creates a fun, energetic and team oriented working environment for entire staff.
• ·       Manages all; health, sanitation, safety and security, laws, policies and procedures in all F&B departments/hotel.
• ·       Develop, maintain and administer F&B sales and marketing strategies i.e.; menus, advertisements, entertainment, food & beverage promotions, signs, incentives, flyers, e-blasts, etc.
• ·       Maintain all Point of Sale (POS) systems to include; updating pricing, making adjustments, enter specials, maintain counts, use of time clock system, etc.

Hay Creek offers an extensive benefit and incentive package, including;

• Insurance Benefit package, to include Company-funded Medical, Dental, Vision, Life, Disability, Accident, and Critical Illness
• Competitive Salary/Wages
• Competitive Paid Time Off Structure including Vacation, Sick, Holiday Pay, Jury Duty Leave, and Bereavement Leave
• Standard Annual Performance/Salary Reviews
• Merit and Cost of Living Adjustments
• Complimentary Meals Daily
• Free Parking
• Employee and Friends & Family Lodging Discounts as low as forty-nine dollars per night at all HCH Properties
• Discounts at specific property partners (NEIRA, Historic Hotels of America)
• 50% Discount when Dining at any HCH Property
• Industry Discounts through Working Advantage (Entertainment Tickets, Hotels, Rental Cars, Outdoor Activities, Restaurants, etc.)
• Discounts at each of our Spas, Golf Courses, Fitness rooms/programs and other featured amenities
• Supportive, open-door policy work environment
• Work Culture that is fun, energetic and motivating
• Employee Recognition Program - 'Delight and Surprise Dollars'
• Accelerated Career Advancement to include professional enrichment, conferences & classes, and manager in training programs.

Experience and Skills:

• ·       3-5 years of recent Restaurant Management Operations experience.
• ·       Hotel F&B background with some knowledge of culinary and banquets
• ·       Be willing to become the 'face' of the Restaurant with our guests as well as in the local community
• ·       Experience designing creative bar menus
• ·       Proven ability to drive sales and motivate teams
• ·       Able to expedite, greet and host guests, and act as a server as needed
• ·       Ability to focus on cost management, capable of working with finely tuned existing F&B control models (Excel), including efficient labor cost management, inventory management, forecasting, and review of revenue.
• ·       MS Office Suite and instinctive computer skills
• ·       Proven ability to control costs pursuant to the annual operating budget.
• ·       Must have excellent verbal and written communication skills.
• ·       Proven training, communication, leadership and financial management skills
• ·       Ability to multitask, adapt to change, think quickly and prioritize effectively in a fast paced and demanding environment while maintaining calmness, composure, and hospitality
• ·       Must have flexibility with schedule to include evenings and weekend.
• ·       Ability to furnish appropriate state mandated certifications (TIPS, ServSafe, CPR, Allergy Awareness, etc.)
• ·       Subject to successful completion of background check and/or DMV check.