Job Description:
The acclaimed Granite Restaurant & Bar at The Centennial Hotel is
actively searching for an energetic, customer-focused, and highly
motivated Food and Beverage Manager to lead our front of house team of professionals.
This is a full time, salaried, year-round position. The right
candidate must be willing and able to work nights, including weekends.
The Centennial Hotel and Granite Restaurant & Bar, managed by Hay
Creek Hotels, is a beautiful historic hotel in Concord, NH that offers
32 guest rooms and suites, locally-sourced fine dining in a
full-service restaurant and bar, a variety of meeting and event
spaces, and off-site catering services. A popular dining and
socializing spot among Concord locals, the award-winning Granite
Restaurant & Bar is a beautifully styled, modern eatery.
Salary $55k-$60k, based on experience.
Visit thecentennialhotel.com and graniterestaurant.com for more
information.
Job Summary:
- Directly manage service staff to include; interviewing, hiring,
training, coaching, reviews, scheduling, discipline, motivation, and terminations.
- Create and maintain relationships with clients and guests in our
restaurant, bar, room service and banquet areas, with a strong
passion to elevate one’s dining experience. This includes greeting
guests, ensuring service standards are met, and acting as a liaison
between guests, staff, and back of house.
- Creating and maintaining an exceptional guest experience while
motivating and training our staff that offers a 'Delight and
Surprise' atmosphere. Leads the team to ensure outstanding internal
and external customer service standards. Create a positive,
rewarding, motivational environment for the team.
- Work daily/nightly management shifts supervising all F&B
operations while working the floor, greeting guests, touching
tables, assisting in expediting, checking in with banquet staff, and
stepping into all active roles to support your staff.
- Take responsibility for the financial success of the F&B
department including budgets, labor management, creating cost
controls, forecasting, efficient inventory management, controlling
expenses, creating inventive promotions to develop revenue streams,
and using the systems and controls in place by HCH.
- Maintain all Point of Sale (POS) systems to include; updating
pricing, making adjustments, enter specials, maintain counts, use of
time clock system, etc.
- Takes ownership of beverage program to create and develop drink
menus, vendor relations, bar inventory and controls, etc.
- Supervises all; health, sanitation, safety and security, laws,
policies and procedures in all F&B departments/hotel.
Hay Creek offers an extensive benefit and incentive package, including;
- Insurance Benefit package, to include Company-funded Medical,
Dental, Vision, Life, Disability, Accident, and Critical Illness
- Competitive Salary/Wages
- Competitive Paid Time Off Structure including Vacation, Sick,
Holiday Pay, Jury Duty Leave, and Bereavement Leave
- Standard Annual Performance/Salary Reviews
- Merit and Cost of Living Adjustments
- Complimentary Meals Daily
- Free Parking
- Employee and Friends & Family Lodging Discounts as low as
forty-nine dollars per night at all HCH Properties
- Discounts at specific property partners (NEIRA, Historic Hotels of America)
- 50% Discount when Dining at any HCH Property
- Industry Discounts through Working Advantage (Entertainment
Tickets, Hotels, Rental Cars, Outdoor Activities, Restaurants, etc.)
- Discounts at each of our Spas, Golf Courses, Fitness
rooms/programs and other featured amenities
- Supportive, open-door policy work environment
- Work Culture that is fun, energetic and motivating
- Employee Recognition Program - 'Delight and Surprise Dollars'
- Accelerated Career Advancement to include professional enrichment,
conferences & classes, and manager in training programs.
