Job Description:
Hay Creek Hotels is actively searching for professional, friendly,
and fast-paced Restaurant Servers to join our Food and Beverage Team
at the new Hearth Restaurant at the Embers Hotel.
Tucked in the quaint mountain town of Blowing Rock, North Carolina,
The Embers Hotel offers 36 guest rooms and suites with full-service
restaurant and al fresco dining patio. Managed by Hay Creek Hotels,
this new-build boutique location will embody a fireside retreat with
4-star service in an approachable, natural setting.
Full-time and part-time positions available with daytime, evening,
weekday and weekend shifts.
$15 - $22 per hour
Job Summary:
- Strong customer service skills with the ability to engage and
interact with customers in a friendly and professional manner.
- Be thoroughly familiar with menu items, promotions offered, hotel
offerings, and related materials.
- Take customer orders and provide detailed food, wine & spirit
menu information Have solid knowledge of spirits & classic cocktails.
- Collaborate with kitchen and bar staff to ensure timely and
accurate food and beverage service for customers
- Adhere to all food and alcohol service standards.
- Collect payment from customers and process transactions
accurately. Reconciliation cash, accurately charge credit cards, and
make appropriate cash deposits at end of shift. Complete all
transactions using the Point of Sale system.
- Complete designated side work efficiently and thoroughly. Clean
and maintain all working areas and equipment.
- Maintain a clean and organized work place.
Hay Creek offers an extensive benefit and incentive package, including;
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Insurance Benefit package including company-funded
Medical, Dental, Vision, Life, Disability, Accident, and Critical
Illness plans*
-
Free Life Insurance of $25K from HCH*
-
Tax-free Flex Spending Accounts for Medical Costs
and Daycare Costs*
-
Wellcard membership (up to 60% discounts on
prescriptions, gym memberships, and more).*
-
Competitive Paid Time Off including Vacation, Sick,
Holiday Pay, and Personal Birthday*
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Complimentary Staff Meals Daily
-
Weekly payroll schedule
-
Competitive Wages with Cost of Living Adjustments
and Annual Performance/Wage Reviews
-
Lodging Discounts at any HCH Property (Employee
forty-nine per night, Friends & Family eighty nine per night)
-
Dining Discounts at any HCH Property (50% off food
for employee and guests)
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Spas, Golf Course, and Activities Discounts at any
HCH Property
-
Hospitality Discounts from our partners at the New
England Inn & Resort Association and Historic Hotels of America
-
Industry Travel Discounts through Working Advantage
(rental cars, event tickets, local activities, etc.)
-
Supportive Culture that is fun and motivating, with
open-door policy work environment
-
Employee Recognition Program through 'Delight
Dollars' appreciation and prizes
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Employee Assistance Program including 24/7
confidential support and KOFE financial education
-
Accelerated Career Advancement of professional
enrichment, company-sponsored conferences & classes, and our
formal Professional Development Program for new managers in training.
-
Free Parking
(*for eligible associates classified as benefits eligible)
About Hay Creek Hotels:
Founded in 2005, Hay Creek Hotels was created specifically to combine
the intimacy of a boutique hotel with world-class cuisine,
cutting-edge technology, unparalleled guest service and the exclusive
amenities of a luxury inn. At Hay Creek Hotels, our passion is to
pioneer superior service and inspire excitement within the small,
independent hotel sector: to "Delight & Surprise" our
guests every day. These values are driven by the idea that the best
hotels and restaurants are the ones that draw on the spirit, culture
and character of their locales. From meticulously renovated historic
properties to exciting new-build hotels, we offer some of the most
unique and interesting lodging and dining destinations in the United
States. Our hotels and resorts are designed to reflect their
respective neighborhoods and serve as good neighbors by participating
in community events and causes. Through environmentally responsible
design and day-to-day management, we adhere to best practices for
sustainable operations at every location.
Bringing a hyper-local focus to the hotel dining experience, the
restaurants in the Hay Creek Hotels collection form deep connections
with respected local farms and providers. Our chefs seamlessly
integrate their regions’ finest meats, seafood and produce with
contemporary cooking styles and flavors. Each Hay Creek restaurant is
distinguished by sophisticated yet casual ambiance and cuisine that
delivers both comfort and surprise with each bite. We are not the
average box hotel, and this is not the average dining experience.
Dishes are created each night with the perfect balance of texture,
flavor, and presentation. Farm-to-table food brings sensational
seasonal menus with creative twists on old classics.
Our Core Values and Beliefs;
We promote and support a culture that Delights & Surprises each
of our customers, associates, and business partners. Our Host
Philosophy encourages each associate to develop the skills necessary
to offer outstanding hospitality service outside the scope of their
primary job responsibilities. Our Associate Promise is the commitment
to truly listen to and communicate openly and honestly with all team
members. We embrace Pride Of Ownership to create an, “I can, I am, I
own,” empowered approach to everything we do. Partnering in our Local
Community and respecting the environment we live in are beliefs we
incorporate into daily operations.
To learn more, visit us at
www.HayCreekHotels.com
