Job Description:
Hay Creek Hotels is seeking an organized and self-motivated
Maintenance Engineer / Facilities supervisor to join our team of
hospitality professionals.
The Wolfeboro Inn and Wolfe’s Tavern, managed by Hay Creek Hotels,
'the Jewel of Lake Winnipesaukee', positioned on the shores of Lake
Winnipesaukee in the historic small town of Wolfeboro, NH. It offers
44 lodge-styled guest rooms and one of the only authentic New England
pubs in the Lakes Region, Wolfe's Tavern. Wolfeboro is a highly
seasonal family-friendly summer destination with unlimited outdoor
activities and astounding lake views. Visit wolfeboroinn.com and
wolfestavern.com for more information.
Job Summary:
- Manage customer needs by responding promptly to all guest issues,
maintain a responsive complaint program and address all work orders
in an efficient and effective manner.
- Responsible for the proper operations and upkeep of all;
electrical, mechanical, plumbing, HVAC, painting, tile work,
laundry, kitchen, refrigeration, lighting systems, and all
specialized equipment. Ensure compliance with city, state and /or
federal code ordnances and maintain all required permits and
licenses for entire facility.
- Cost effective management of equipment purchases or leasing,
service contracts, repair and maintenance agreements, out-sourcing
local 3rd party tradesmen, management and achievement of budgeted
capital and repair and maintenance operating costs.
- Responsible for management of engineering/maintenance staff
including; scheduling, employee relations, effective communication
venues, coaching, evaluating and reviewing, hiring & training,
and leading the team through delegation and accountability.
- Maintain department expenses within budget. Evaluate third party
bids, code invoices, mange direct accounts, and ensure monthly
checkbook accounting is complete and accurate.
- Develop & maintain preventive maintenance programs for all
equipment, guest rooms, restaurant, public areas, parking garage and
all other facilities located on property
- Leadership role in curb appeal, landscaping, and grounds
maintenance in all weather conditions.
- Manage the hotels safety, security and health programs with local
fire department, other emergency respondents and vendors to educate
staff in areas related to; Energy conservation, Security protection,
Safety awareness, loss prevention, safety manual, OSHA regulations,
Right to Understand Law, safety committee, emergency processes and
fire alarm procedures.
- Adheres to all; health, sanitation, safety and security, laws,
policies and procedures in the department/hotel.
- Monitors and ensures departmental compliance with all state and
federal wage and hour employment laws.
About Hay Creek Hotels:
Founded in 2005, Hay Creek Hotels was created specifically to combine
the intimacy of a boutique hotel with world-class cuisine,
cutting-edge technology, unparalleled guest service and the exclusive
amenities of a luxury inn. At Hay Creek Hotels, our passion is to
pioneer superior service and inspire excitement within the small,
independent hotel sector: to 'Delight & Surprise' our guests every
day. These values are driven by the idea that the best hotels and
restaurants are the ones that draw on the spirit, culture and
character of their locales. From meticulously renovated historic
properties to exciting new-build hotels, we offer some of the most
unique and interesting lodging and dining destinations in the United
States. Our hotels and resorts are designed to reflect their
respective neighborhoods and serve as good neighbors by participating
in community events and causes. Through environmentally responsible
design and day-to-day management, we adhere to best practices for
sustainable operations at every location.
Bringing a hyper-local focus to the hotel dining experience, the
restaurants in the Hay Creek Hotels collection form deep connections
with respected local farms and providers. Our chefs seamlessly
integrate their regions’ finest meats, seafood and produce with
contemporary cooking styles and flavors. Each Hay Creek restaurant is
distinguished by sophisticated yet casual ambiance and cuisine that
delivers both comfort and surprise with each bite. We are not the
average box hotel, and this is not the average dining experience.
Dishes are created each night with the perfect balance of texture,
flavor, and presentation. Farm-to-table food brings sensational
seasonal menus with creative twists on old classics.
Our Core Values and Beliefs;
We promote and support a culture that Delights & Surprises each
of our customers, associates, and business partners. Our Host
Philosophy encourages each associate to develop the skills necessary
to offer outstanding hospitality service outside the scope of their
primary job responsibilities. Our Associate Promise is the commitment
to truly listen to and communicate openly and honestly with all team
members. We embrace Pride Of Ownership to create an, "I can, I
am, I own," empowered approach to everything we do. Partnering in
our Local Community and respecting the environment we live in are
beliefs we incorporate into daily operations.
To learn more, visit us at
www.HayCreekHotels.com