Job Description:
The Brookmere Hotel and Clover Restaurant & Bar, opening in
November 2024, is actively searching for a passionate, organized, and
results-driven Director of Catering to lead our team of hospitality professionals.
The Brookmere Hotel and Clover Restaurant & Bar, managed by Hay
Creek Hotels, is a major development project in Saratoga Springs, New
York, situated just a mile from the Saratoga Racetrack and abutting
Saratoga National Golf Course. The 10-acre site formerly known as
Longfellows Hotel, Restaurant, and Conference Center will be raised
and built upon, creating a home for the new 88-room upper-upscale
hotel, full service restaurant and bar with seasonal outdoor porch,
spa, banquet facility with 6,000 sq.ft. of meeting and event space,
and private access to Lake Lonely. Bonacio Construction leads the
development, partnered with Hay Creek Hotels as managing partners. The
property is currently projected to open in November 2024.
Salary $75-85k, based on experience.
Job Summary:
- Solicit hotel room, party/banquet/event catering business.
Negotiates rates for all corporate group and catering with potential
clients. Visits or calls on past and prospective customers to
solicit bookings.
- Produces annual marketing plan and develops aggressive long and
short-range sales objectives and promotional programs based on past
sales projections and accomplishments.
- Meets with operational managers and supervisors regularly to plan
and coordinate efforts for scheduled functions to ensure the
efficient execution of the event, and that it adheres to customer
guidelines. Manges BEO Meetings weekly.
- Formulates contract and solely negotiates all specified event
details concerning upcoming engagements.
- Direct the solicitation efforts of the catering department through
effective oral and written communication while adhering to rate,
date and space commitments for social group room sales within the hotel.
- Conducts offsite and onsite sales visits according to HCH
operating standards.
- Prepares arrangements with customers for group functions, that are
booked in person, via telephone or by correspondence. Obtains all
pertinent information concerning the event, such as size of party,
menu and schedule of event, AV needs, etc.
- Develops detailed Banquet Event Orders according to client
requests. Assist operations managers in successfully executing BEO details.
- Direct and manage all social group, and catering/banquet sales and
activities to maximize revenue for the hotel.
- Compile and/or direct the preparation of reports including annual
and monthly forecast, social booking pace report, etc.
- Attend and represent the hotel at selected wedding trade shows or
necessary community events.
- Coordinate ongoing research of the wedding and social industry to
detect market trends and related information for development of new
marketing strategies.
- Develop and conduct persuasive verbal sales presentations to
prospective clients.
- Prepares in collaboration with DOSM sales and marketing plan and
execute plans as outlined.
- Maintain tracking system through sales system to ensure all client
information and potential bookings and prospecting calls is documented.
- Adheres to social group rates, room blocks, and catering
deployment strategies through review of competitive data, demand
analysis and mix management.
- Communicate and coordinate with front office manager, group
bookings, room blocks, rooming lists and billing procedures.
- Attend weekly BEO Meetings and other scheduled meetings and
training sessions.
About Hay Creek Hotels:
Founded in 2005, Hay Creek Hotels was created specifically to combine
the intimacy of a boutique hotel with world-class cuisine,
cutting-edge technology, unparalleled guest service and the exclusive
amenities of a luxury inn. At Hay Creek Hotels, our passion is to
pioneer superior service and inspire excitement within the small,
independent hotel sector: to 'Delight & Surprise' our guests every
day. These values are driven by the idea that the best hotels and
restaurants are the ones that draw on the spirit, culture and
character of their locales. From meticulously renovated historic
properties to exciting new-build hotels, we offer some of the most
unique and interesting lodging and dining destinations in the United
States. Our hotels and resorts are designed to reflect their
respective neighborhoods and serve as good neighbors by participating
in community events and causes. Through environmentally responsible
design and day-to-day management, we adhere to best practices for
sustainable operations at every location.
Bringing a hyper-local focus to the hotel dining experience, the
restaurants in the Hay Creek Hotels collection form deep connections
with respected local farms and providers. Our chefs seamlessly
integrate their regions’ finest meats, seafood and produce with
contemporary cooking styles and flavors. Each Hay Creek restaurant is
distinguished by sophisticated yet casual ambiance and cuisine that
delivers both comfort and surprise with each bite. We are not the
average box hotel, and this is not the average dining experience.
Dishes are created each night with the perfect balance of texture,
flavor, and presentation. Farm-to-table food brings sensational
seasonal menus with creative twists on old classics.
Our Core Values and Beliefs;
We promote and support a culture that Delights & Surprises each
of our customers, associates, and business partners. Our Host
Philosophy encourages each associate to develop the skills necessary
to offer outstanding hospitality service outside the scope of their
primary job responsibilities. Our Associate Promise is the commitment
to truly listen to and communicate openly and honestly with all team
members. We embrace Pride Of Ownership to create an, 'I can, I am, I
own,' empowered approach to everything we do. Partnering in our Local
Community and respecting the environment we live in are beliefs we
incorporate into daily operations.
To learn more, visit us at
www.HayCreekHotels.com
